Account Manager - Contract

Passionate about digital marketing, driving results for clients, and building relationships?

The perfect candidate for this role has exceptional leadership, marketing creativity, organization and problem solving skills along with the ability to provide both strategic direction and development of tactical marketing plans for clients.

You will provide guidance and consulting to a book of clients, covering responsibilities for employees out on leave. 

This is a short-term, with a potential contract-to-hire position and is 100% remote.

What You'll Do Every Day:

• Client Communications: Including day-to-day emails, email follow-up, scheduling & resolving client issues
• Client Meetings: Prepping meeting agendas, leading and following up on all elements for client meetings 
  • Ensuring the internal team is updated and ready to discuss deliverables and needs for client meetings 
• Retain clients and build relationships with client contacts
• Clear understanding of client program deliverables, strategies and timeline for owned accounts - ability to guide the internal team towards the same understanding 
  • Ability to articulate program overview, objectives and KPI’s
• Work with the internal team to monitor and report on client program results in order to manage program success and provide marketing insight and solutions
  • Reporting tools used, but not limited to Google Analytics, Adobe Analytics, dashboarding tool and various social reporting tools
• Manage, maintain and review deliverables to ensure the entire program is delivering to this strategy, or flagging to the team if not. 
• Take a total quality approach to relationship and marketing program management
  • Ability to collaborate with internal influencer marketing, search marketing, content marketing, design and analytics teams to provide clients world-class service 
  • Ability to QA deliverables for readability, grammar and typos as a final stop before sending to clients 
• Manage client programs to scoped hours and resource capacity 
• Project management of client timelines and deliverables across multiple client accounts
  • Own project management tool for managed clients and work with project management team to ensure inputs, due dates, details, scope and timeline are all updated for all managed clients 
  • Collaborate with a project manager to meet timeline and resource requirements

What You'll Get Out Of It:

• Flexible work schedule from home
• Work with exciting B2B brand and campaigns
• Portfolio-worthy projects and client exposure
• Collaborative and supportive team culture (our people are the BEST!)
• Opportunities to grow your skills and contribute strategically
• Potential option for full-time work with full benefit package including generous time off, health, dental and vision benefits, 401(k) contributions, and more

• 3-5 years of marketing experience, with at least a portion of that being in Client Management
• Exceptional communication skills - both oral and written
• Experienced in Microsoft and Google Suites (e.g., Excel, Word, PPT, Drive, etc.)
• Agency experience is also required to manage multiple priorities for a variety of clients
• B2B and mid to enterprise client experience is preferred